Aug 19 2011 in Trends by Shane Hebel
Number of Views:1322
Think about how a normal office visit goes. A patient gets called into the operatory, you sit down and say “What seems to be the problem today?” or some other cliché dental/medial line. The patient explains that their tooth hurts. You nod along as they describe the agony that they’ve been in for the past week. You then look in their mouth, determine what the problem is, hopefully fix it, and send them on their way.
While … [Read the rest]
Aug 17 2011 in Trends by Shane Hebel
Number of Views:1260
What is your biggest asset in your practice? What couldn’t you live without? What makes your practice run smoothly and efficiently?
Many of you probably answered: your staff!
It’s true; most dentists attribute a lot of their success to their staff and the work that they do. A dental office can’t be a one-man team and the work your staff puts in is instrumental to the success of the patient.
Think about it this way – how … [Read the rest]
Aug 15 2011 in Trends by Shane Hebel
Number of Views:1124

Photo courtesy of laverrue on Flickr.
So patients are coming in the door – that’s step one!
Now how do you make sure that they come back?
You need to ensure that they had a great experience so that they’ll continue coming back to your office. This applies to any circumstance! You may have just had an initial appointment with them – if they hated your office they definitely won’t be coming back for treatment!
So what … [Read the rest]
Aug 9 2011 in Trends by Shane Hebel
Number of Views:1137
Social media can be a little overwhelming. Okay, it can be VERY overwhelming. Between the dozens of social media networks you can join, the different ways you can post to all of them, and the different followings you have on each one, it can be extremely confusing to keep track of everything.
Luckily the internet is a place where innovators really find their calling. Many people out there build software and programs to deal with problems that … [Read the rest]
Aug 8 2011 in Trends by Shane Hebel
Number of Views:923
As social media becomes a bigger and bigger part of our lives there are a variety of tools that are coming up that allow for individuals and businesses to take advantage of the online social media products that they are using.
Have you ever felt that you weren’t sure how much of a difference you were making with your online presence? Sometimes it feels like you’re putting great content out into the web-o-sphere time and again and … [Read the rest]
Aug 5 2011 in Trends by Shane Hebel
Number of Views:1401

Photo courtesy of Jesslee Cuizon on Flickr.
Your patient experience is the most important factor in bringing patients back to your office after an initial appointment. Most offices make the mistake of trying to rush through as many patients as they can in as little time as possible. Why is this a bad thing? This hurts the quality of the work that you do and the quality of care your patients receive! This will definitely have an … [Read the rest]
Aug 3 2011 in Trends by Shane Hebel
Number of Views:655

Photo courtesy of likerender on Flickr.
Who’s the last person to leave your office? How about the first one to get there? Is it usually you?
I wanted to take a few minutes to talk about dedication to your business. It may not solely be about getting to the office early or leaving late but it’s about the dedication you have for your business and for the work that you do. Do you love it? Do you … [Read the rest]
Aug 1 2011 in Trends by Shane Hebel
Number of Views:515

Photo courtesy of nan palmero on Flickr.
With over 100 million users and a recent IPO valuing the company at almost $8 billion, LinkedIn is a force to be reckoned with. Although not the largest social media network by far, LinkedIn offers a very interesting value proposition.
Their goal? To connect professionals to other professionals. This makes it completely different from the other sites out there and also makes it an incredibly useful tool for anyone in … [Read the rest]
Jul 29 2011 in Trends by Shane Hebel
Number of Views:1666

Photo courtesy of alancleaver_2000 on Flikr.
How do you generate new ideas for your business right now? Chances are that you don’t. Or you and your associates sit down in an office once a month and think of new things you could be doing. You probably sit down with your employees once or twice in that same time frame (if at all) and tell them about all the cool new stuff that you’re going to be doing … [Read the rest]
Jul 27 2011 in Trends by Shane Hebel
Number of Views:1567

Photo courtesy of woodleywonderworks on Flikr.
We’ve been focusing a lot on your staff and what they can bring to the table in the past few weeks. Why? It’s because they are so important! Your staff makes your business. I know you’re probably getting sick of hearing me say this but without your staff you have nothing. Your practice won’t operate. You won’t get new patients. Most importantly, you won’t be able to be successful!
I hope … [Read the rest]
Jul 12 2011 in Trends by Shane Hebel
Number of Views:1051
Image courtesy of theritters on Flickr.
The blogosphere is a fascinating place to spend some time. Although it can be funny or interesting to take a look at the stuff that people put on the internet but there are some bigger messages out there. For the first time in history, the internet allows the majority of the world to have completely uncensored conversations and discussions. The blogosphere is a vast trove of information, opinions, and theories that … [Read the rest]
Jul 8 2011 in Trends by Shane Hebel
Number of Views:1957
Photo courtesy of Hampton Road Partnerships on Flikr.
I stumbled across this cool article today that talks about innovation in the workplace. Fascinating read and very applicable to the dental industry! This is one area where dentists are currently lacking. It’s so easy to fall into a set routine and not think about new or different ways to do things. I mean, why bother? Your practice is making money. Why do you need to be innovative?
Innovation … [Read the rest]
Jun 30 2011 in Buzz, Chronicles, Trends by Dental Buddies
Number of Views:1752
Good day buddies!
My name is Mona! I am the community manager for My Dental Buddies and a Software Developer for My Dental Hub. If you have any problems or suggestions, I will try to answer them or help you out as soon as possible. Please use the contact form and I will answer your questions or pass it on to either Dr. Ken Serota or Shane Hebel if necessary. I will be posting sporadically some … [Read the rest]
Tags: cases, community, discussion, tutorial
Jun 30 2011 in Trends by Shane Hebel
Number of Views:1443
Photo courtesy of Sean MacEntee on Flickr.
You’ve heard it millions of times. Social media is taking over the world! Social media will change everything that we do! Social media is revolutionary! Jump on the social media bandwagon!
But why?
What is social media? What does that even mean?
Let’s take a few minutes to really dig into what social media is and why it can benefit YOU. I don’t care about how it can benefit Lady … [Read the rest]
Jun 29 2011 in Trends by Shane Hebel
Number of Views:1086
Image courtesy of mikebaird on Flickr
The past few weeks have been some exciting ones at My Dental Hub! We’ve been writing, coding, and talking to a whole bunch of people about the internet, how we connect to each other, and what it is that YOU want from the internet.
We discovered that the real reason that you’re online and using products like ours is because of a little thing called connectivity. Many people are online because … [Read the rest]
Jun 27 2011 in Trends by Shane Hebel
Number of Views:943
Image courtesy of Nikhita Singh
In continuing to walk through the consumer buying process and talking about different methods that you can use at different points in the process to influence your future patients, I’d like to take some time to talk to you about differentiating yourself from your competition.
So your patient (the consumer) has decided that they need some work done and they’ve done some browsing on the internet to find dentists in the area. … [Read the rest]
Jun 23 2011 in Trends by Shane Hebel
Number of Views:1620
Image courtesy of tpower1978 on Flickr
After patients realize that they need to see a dentist (their mouth starts to hurt) there are a couple things they do. If you know what they are, that means that there are some things that you can do to make sure that you’re the first dentist they think of when they need to get something done. Let’s walk through the process your patients walk through when deciding that they need … [Read the rest]
Jun 21 2011 in Trends by Shane Hebel
Number of Views:613
Image courtesy of .faramaz on Flickr
I wanted to break away from routine for a minute to give you something interesting to think about.
One of the most important things that you do in your practice is sell. Now, you may not think you’re a salesperson but lets change some of your lingo up and see what you think:
- Diagnosis: which product will work best for the patient
- Case Options: pitching
- Case Acceptance: making the sale
- Treatment:
… [Read the rest]
Jun 20 2011 in Trends by Shane Hebel
Number of Views:552
Image courtesy of Seattle Municipal Archives on Flickr
Most patients don’t like going to the dentist. They’re only in your because they know they have to be there.
Seriously. No one wakes up in the morning excited because they have to go to the dentist.
So why are they in your office? There are a couple of reasons…
- They’re coming in for a regular hygiene visit
- Something hurts
Those are the two big reasons! They’re either already … [Read the rest]
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